Privacy Policy

Effective Date: July 3, 2026

Last Updated: July 3, 2026

Welcome to Hush Studio.

At Hush Studio ("Hush Studio", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. We believe that transparency is essential to building trust with our clients, partners, and visitors. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal data when you access our website, communicate with us, request information, purchase our services, or otherwise interact with our business.

We process personal data in accordance with applicable privacy laws, including the UK General Data Protection Regulation (UK GDPR), the European Union General Data Protection Regulation (EU GDPR), and other applicable data protection legislation.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

ABOUT HUSH STUDIO

Hush Studio is an independent creative and digital agency specialising in branding, visual identity, web design, website development, UI/UX design, SEO, Google Ads management, PPC advertising, social media marketing, content creation, photography, videography, email marketing, creative consulting, digital strategy, and business growth solutions.

Our mission is to create meaningful digital experiences while protecting the privacy and security of every visitor and client.

CONTACT DETAILS

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, you may contact us at any time.

Hush Studio

Email:
nick@hushstudio.co

Telephone:
+44 7424 614294

DEFINITIONS

For the purposes of this Privacy Policy:

"Personal Data" means any information relating to an identified or identifiable natural person.

"Processing" means any operation performed on personal information including collection, storage, organisation, consultation, disclosure, deletion or destruction.

"Website" refers to the official Hush Studio website.

"Services" means all creative, digital, marketing and consulting services provided by Hush Studio.

"User", "Visitor" or "You" means any individual accessing or interacting with our website.

INFORMATION WE COLLECT

The information we collect depends on how you interact with us.

Personal Information

We may collect information including:

• Full Name

• Email Address

• Telephone Number

• Company Name

• Business Address

• Job Title

• Billing Address

• VAT Number (where applicable)

• Payment Information

• Project Details

• Brand Information

• Marketing Preferences

• Any information voluntarily provided during meetings, consultations, emails or forms.

Technical Information

When you visit our website, we may automatically collect:

• IP Address

• Browser Type

• Browser Version

• Operating System

• Device Type

• Screen Resolution

• Language Preferences

• Internet Service Provider

• Time Zone

• Referral URL

• Exit Pages

• Website Navigation

• Click Behaviour

• Scroll Behaviour

• Session Duration

• Date and Time of Visit

• Crash Reports

• Performance Metrics

• Approximate Geographic Location

Marketing Information

We may also collect:

• Newsletter subscriptions

• Download history

• Marketing preferences

• Campaign interactions

• Advertisement clicks

• Conversion events

• Lead generation information

• Form submissions

• Survey responses

HOW WE COLLECT INFORMATION

Information may be collected when you:

• Browse our website

• Complete a contact form

• Request a quotation

• Schedule a consultation

• Subscribe to newsletters

• Download digital resources

• Contact us by email

• Contact us by telephone

• Send direct messages through social media

• Participate in surveys

• Interact with advertisements

• Become a client

• Sign a proposal or service agreement

• Purchase our services

INFORMATION PROVIDED VOLUNTARILY

You may voluntarily provide information by:

• Sending us an email

• Booking a discovery call

• Completing questionnaires

• Sharing project documents

• Uploading files

• Providing testimonials

• Requesting technical support

You are responsible for ensuring that any information you provide is accurate and up to date.

INFORMATION COLLECTED AUTOMATICALLY

Our systems may automatically collect information regarding:

• Website performance

• Device characteristics

• Browser capabilities

• Operating system

• User interactions

• Mouse movements

• Navigation paths

• Time spent on pages

• Referral websites

• Anonymous analytics

This information helps us improve the quality, usability and security of our website.

PURPOSES OF PROCESSING

We process your information for legitimate business purposes including:

• Responding to enquiries

• Preparing quotations

• Providing creative services

• Managing projects

• Delivering contracted work

• Customer support

• Processing invoices

• Processing payments

• Managing client relationships

• Improving website performance

• Website maintenance

• Cybersecurity

• Fraud prevention

• Analytics

• Advertising optimisation

• Marketing campaigns

• Email communications

• Internal reporting

• Legal compliance

• Record keeping

• Service improvement

We only collect information that is relevant, necessary and proportionate to the services we provide.

LEGAL BASIS FOR PROCESSING

Where applicable, Hush Studio processes personal information under one or more of the following lawful bases:

• Your explicit consent.

• Performance of a contract.

• Compliance with legal obligations.

• Legitimate business interests.

• Protection of legal rights.

Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

DATA MINIMISATION

We are committed to collecting only the minimum amount of personal information necessary to fulfil the purposes described in this Privacy Policy.

We do not intentionally collect excessive or unnecessary personal information.

ACCURACY OF INFORMATION

We take reasonable steps to ensure that the personal information we hold is accurate, complete and up to date.

If any information changes, we encourage you to notify us so that we can update our records.

COOKIE POLICY

Our website uses cookies and similar technologies to improve functionality, analyse traffic, personalise content where appropriate, and measure the effectiveness of our advertising campaigns.

Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember your preferences, and provide information to website owners about how visitors use their services.

The cookies used on our website may include:

• Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as page navigation, security, accessibility, and form submissions. These cookies cannot be disabled as they are required for the operation of the website.

• Functional Cookies

These cookies remember your preferences, such as language selection, region, or other settings, to provide a more personalised browsing experience.

• Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about page views, navigation paths, session duration, device types, browser information, and general website usage.

• Performance Cookies

These cookies monitor website performance and help us identify technical issues, optimise loading speeds, and improve user experience.

• Advertising Cookies

Advertising cookies help us measure the effectiveness of marketing campaigns, understand user interests, and display more relevant advertisements across different platforms.

• Preference Cookies

Preference cookies remember choices you have made previously to improve your experience when returning to our website.

You may accept, reject, or customise non-essential cookies through our cookie consent banner. You may also disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect some website functionality.

GOOGLE ANALYTICS 4

We may use Google Analytics 4 to better understand how visitors interact with our website.

Google Analytics may collect information such as:

• Pages visited

• Session duration

• Device type

• Browser type

• Operating system

• Geographic region

• User interactions

• Website performance

• Referral sources

• Anonymous usage statistics

Google Analytics does not provide us with information that directly identifies individual visitors unless you voluntarily provide such information through our website.

The information collected helps us improve website performance, optimise user experience, and understand visitor behaviour.

GOOGLE ADS

Hush Studio may use Google Ads to promote our services across Google's advertising network.

Google Ads allows us to:

• Display advertisements

• Measure campaign performance

• Track conversions

• Improve advertising effectiveness

• Reach relevant audiences

• Optimise marketing budgets

Google Ads may use cookies and similar technologies to understand interactions with our website after users click on advertisements.

GOOGLE TAG MANAGER

We may use Google Tag Manager to manage website tags and marketing scripts.

Google Tag Manager itself does not collect personal information. Instead, it allows us to deploy analytics and marketing tools efficiently while maintaining website performance.

META PIXEL

Our website may use Meta Pixel (Facebook and Instagram) to measure advertising performance.

Meta Pixel may collect information including:

• Website visits

• Page views

• Button clicks

• Form submissions

• Purchases

• Contact requests

• Device information

• Browser information

This information allows us to measure campaign effectiveness, improve advertisements, and create remarketing audiences.

LINKEDIN INSIGHT TAG

We may use the LinkedIn Insight Tag to evaluate the effectiveness of LinkedIn advertising campaigns.

The technology may collect anonymous information relating to:

• Website visits

• Device information

• Browser type

• Referring pages

• Advertising interactions

• Conversion events

TIKTOK PIXEL

Our website may use TikTok Pixel to understand user interactions following advertising campaigns on TikTok.

Information collected may include:

• Website behaviour

• Session activity

• Device identifiers

• Browser information

• Conversion events

• Advertising engagement

This information helps improve campaign performance and audience targeting.

MICROSOFT ADVERTISING

We may use Microsoft Advertising (formerly Bing Ads) for online advertising and campaign measurement.

Microsoft Advertising may collect anonymous usage information to evaluate campaign performance and improve advertising relevance.

REMARKETING

We may use remarketing technologies provided by advertising partners including Google, Meta, LinkedIn, Microsoft and TikTok.

Remarketing allows advertisements for Hush Studio to be displayed to visitors who have previously visited our website.

Remarketing does not identify you personally but uses cookies and similar technologies to recognise your browser or device.

You may opt out of personalised advertising through your browser settings or the advertising preferences offered by the respective advertising providers.

EMAIL MARKETING

If you subscribe to our newsletter or request marketing communications, we may occasionally send you:

• Company news

• Service updates

• Promotional offers

• Industry insights

• Marketing resources

• Event invitations

• Educational content

You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email or by contacting us directly.

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

We may use Customer Relationship Management systems to manage enquiries, quotations, client communications and ongoing projects.

These systems may securely store information including:

• Name

• Company

• Contact details

• Project history

• Communication records

• Billing information

Access to CRM systems is limited to authorised personnel only.

HOSTING AND WEBSITE INFRASTRUCTURE

Our website may be hosted using secure third-party infrastructure providers.

These providers may process technical information necessary for delivering website functionality, including:

• IP addresses

• Server logs

• Website requests

• Security monitoring

• Backup services

Our hosting providers maintain appropriate security standards designed to protect personal information.

THIRD-PARTY SERVICE PROVIDERS

To operate efficiently, Hush Studio may engage trusted third-party providers for services including:

• Website hosting

• Cloud storage

• Email delivery

• Analytics

• Advertising

• Payment processing

• Customer relationship management

• Appointment scheduling

• Security monitoring

• Project management

• File sharing

• Accounting

Each provider processes personal information only where necessary to perform the requested services and is expected to maintain appropriate security and confidentiality measures.

SOCIAL MEDIA

Our website may contain links to social media platforms including Instagram, Facebook, LinkedIn, TikTok, Pinterest, YouTube or other platforms.

Interactions with these platforms are governed by their respective privacy policies.

We encourage users to review the privacy policies of any social media platform they choose to use.

DATA SECURITY

Protecting your personal information is a priority for Hush Studio.

We implement appropriate technical and organisational measures designed to safeguard personal information against accidental loss, unauthorised access, alteration, disclosure, misuse or destruction.

Our security measures may include:

• SSL (Secure Socket Layer) encryption

• Secure servers

• Firewall protection

• Password-protected systems

• Multi-factor authentication where applicable

• Secure cloud storage

• Limited access to authorised personnel

• Regular software updates

• Malware detection

• Security monitoring

• Data backup procedures

• Internal confidentiality policies

Although we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

Retention periods depend on the nature of the information and applicable legal requirements.

Personal information may be retained for purposes including:

• Providing ongoing services

• Customer support

• Accounting obligations

• Tax obligations

• Legal compliance

• Fraud prevention

• Dispute resolution

• Contract enforcement

When personal information is no longer required, it will be securely deleted, anonymised, or permanently destroyed using appropriate methods.

INTERNATIONAL DATA TRANSFERS

Some of the service providers used by Hush Studio may process information outside the United Kingdom or the European Economic Area.

Where international transfers occur, we implement appropriate safeguards including:

• Standard Contractual Clauses (SCCs)

• Adequacy Decisions recognised by applicable authorities

• Contractual safeguards

• Organisational security measures

These safeguards are designed to ensure that your personal information receives an adequate level of protection regardless of where it is processed.

YOUR PRIVACY RIGHTS

Depending on your location and applicable legislation, you may have the following rights.

Right of Access

You may request confirmation of whether we process your personal information and obtain a copy of that information.

Right to Rectification

You may request correction of inaccurate or incomplete personal information.

Right to Erasure

You may request deletion of your personal information where legally applicable.

Right to Restrict Processing

You may request that we temporarily suspend processing of your information under certain circumstances.

Right to Object

You may object to processing based on legitimate interests or direct marketing.

Right to Data Portability

You may request a copy of your personal information in a commonly used electronic format.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

Right to Lodge a Complaint

You may lodge a complaint with the relevant supervisory authority if you believe your privacy rights have been violated.

EXERCISING YOUR RIGHTS

To exercise any of your privacy rights, please contact us using the details provided in this Privacy Policy.

We may request reasonable information to verify your identity before processing your request.

We aim to respond to all legitimate requests within one calendar month, although this period may be extended where permitted by law.

DO NOT TRACK SIGNALS

Some web browsers include a "Do Not Track" feature.

Currently, our website does not respond differently to Do Not Track signals because there is no universally accepted standard governing their implementation.

AUTOMATED DECISION-MAKING

Hush Studio does not make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

Any profiling or analytics used for marketing purposes is intended only to improve user experience and advertising relevance.

BUSINESS TRANSFERS

If Hush Studio undergoes a merger, acquisition, restructuring, investment, sale of assets or similar business transaction, personal information may be transferred as part of that transaction.

Any successor organisation will continue to process personal information in accordance with this Privacy Policy or provide appropriate notice if changes are required.

LEGAL DISCLOSURE

We may disclose personal information where required to:

• Comply with applicable laws

• Respond to court orders

• Cooperate with regulatory authorities

• Protect our legal rights

• Prevent fraud

• Investigate security incidents

• Enforce our agreements

• Protect the safety of our users, employees or the public

DATA BREACH RESPONSE

In the unlikely event of a personal data breach that is likely to result in a risk to your rights and freedoms, Hush Studio will:

• Investigate the incident promptly

• Contain and mitigate the impact

• Notify the appropriate supervisory authority where legally required

• Notify affected individuals where required by applicable law

• Review internal procedures to reduce future risks

CHILDREN'S PRIVACY

Our website and services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that personal information relating to a child has been collected without appropriate parental consent, we will delete such information as soon as reasonably practicable.

THIRD-PARTY WEBSITES

Our website may contain links to websites operated by third parties.

These websites operate independently from Hush Studio.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of every external website they visit.

DATA ACCURACY

We take reasonable steps to ensure that personal information remains accurate, complete and up to date.

If you believe that any information we hold is inaccurate, you may request that it be corrected.

CONFIDENTIALITY

All employees, contractors and authorised partners of Hush Studio who have access to personal information are required to maintain strict confidentiality and comply with applicable privacy laws.

RECORDS OF PROCESSING

Where required by applicable legislation, Hush Studio maintains appropriate internal records of personal data processing activities to demonstrate compliance with privacy regulations.

PRIVACY BY DESIGN

Privacy and security are considered throughout the design, development and operation of our services.

Where appropriate, we implement privacy-focused measures before introducing new technologies or business processes.

CALIFORNIA PRIVACY RIGHTS (CCPA AND CPRA)

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Subject to applicable law, California residents may have the right to:

• Know what categories of personal information we collect.

• Know the purposes for which personal information is collected.

• Request access to personal information.

• Request correction of inaccurate personal information.

• Request deletion of personal information, subject to applicable exceptions.

• Request information regarding categories of third parties with whom personal information has been shared.

• Limit the use of sensitive personal information where applicable.

• Not be discriminated against for exercising privacy rights.

Hush Studio does not sell personal information and does not knowingly share personal information for cross-context behavioural advertising as defined under applicable California law.

UK GDPR AND EU GDPR COMPLIANCE

Hush Studio is committed to complying with the principles of the UK General Data Protection Regulation (UK GDPR) and the European Union General Data Protection Regulation (EU GDPR).

These principles include:

• Lawfulness, fairness and transparency.

• Purpose limitation.

• Data minimisation.

• Accuracy.

• Storage limitation.

• Integrity and confidentiality.

• Accountability.

We continuously review our internal procedures to ensure compliance with applicable privacy legislation.

INTELLECTUAL PROPERTY

Unless otherwise stated, all content available on this website, including but not limited to text, graphics, branding, logos, icons, images, videos, animations, layouts, code, documents, designs and other creative materials, is the property of Hush Studio or is used under appropriate licence.

No part of this website may be copied, reproduced, modified, distributed, published, transmitted or exploited without prior written permission from Hush Studio, except where permitted by applicable law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

• Applicable laws.

• Regulatory guidance.

• Technology.

• Business operations.

• Services offered.

• Security practices.

When changes are made, the updated version will be published on this page together with a revised "Last Updated" date.

Where required by law, we may also notify users through our website or by email.

Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws applicable to Hush Studio and any mandatory data protection legislation applicable to users accessing our services.

Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of the competent courts unless otherwise required by applicable consumer protection

laws.

ACCESSIBILITY

Hush Studio is committed to making its website accessible to all users wherever reasonably possible.

If you experience any difficulty accessing this Privacy Policy or any part of our website, please contact us so that we can provide the information in an alternative format where appropriate.

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us.

Hush Studio

Email:
nick@hushstudio.co

Telephone:
+44 7424 614294

We will make every reasonable effort to respond to your enquiry promptly and in accordance with applicable data protection legislation.

DISCLAIMER

This Privacy Policy is intended to explain how Hush Studio collects, uses, stores and protects personal information.

While we strive to keep this Privacy Policy accurate and up to date, it does not constitute legal advice.

If you require legal advice regarding privacy obligations specific to your business or jurisdiction, you should consult a qualified legal professional.

OUR COMMITMENT TO PRIVACY

At Hush Studio, privacy is not simply a legal obligation—it is part of how we build trust with our clients.

We are committed to handling personal information responsibly, transparently and securely while continually improving our security practices and privacy standards.

Every visitor deserves confidence that their information is treated with care, integrity and respect.

VERSION INFORMATION

Document Title:
Privacy Policy

Document Version:
Version 1.0

Effective Date:
July 3, 2026

Last Updated:
July 3, 2026

Document Owner:
Hush Studio

This Privacy Policy may not be copied, reproduced or redistributed for commercial purposes without prior written permission from Hush Studio.

THANK YOU

Thank you for taking the time to read our Privacy Policy and for placing your trust in Hush Studio.

We appreciate every visitor, client and partner and remain committed to protecting your privacy while delivering exceptional creative and digital services.